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General

An electronic signature or eSignature is a handwritten autograph of a person that is created on a device. It can be created with the help of the appropriate software. It is a legal way to get consent on documents. It helps to complete transactions faster.
Yes. Electronic signatures are legally binding in nearly every country, and they can also be used in court in case of any dispute. United States passed the ESIGN Act in 2000, which makes eSignature legal for almost all users. In the European Union, the Electronic Identification and Trust Services Regulation (eIDAS) entered into force in September 2014, and applies from July 2016. Many other countries have introduced similar laws as well. To learn more, please visit our eSignature legality page. BunnyDoc works according to these laws and is considered to be a certified and trusted software provider.
BunnyDoc is legally binding in any country that has passed legislation for electronic signatures. However, the types of documents you can eSign depends on the specific regulation in your country.
If all parties choose to sign the document digitally then it is a legally binding document. It is confirmed by the federal government of United state and they passed the
Electronic Signatures in Global and National Commerce Act (ESIGN)
Every uploaded document has a history. If you review the Audit Trail, you will see who did what to your contract, when they signed/declined and where they did it from with unique information like timestamps, Ip address, email, and more.
No, Signee does not need to have an account to sign the document.
E-signatures have considerably replaced the “ink-based” or “wet” signatures. But certain circumstances still demand individuals to sign the paper to make them legal, including:

Wills and testimonies.
Filling for a divorce, adoption, or other family law.
Court orders and official court documents.
Notice of cancellation of utility services.
Termination letter for health and life insurance.
Recall notice of an unhealthy and life-endangering product.
Legal documents require a facility to transfer bio-hazardous products and toxic elements.

Security and Compliance

Yes, electronic signatures are legal in 60+ countries. It is legally binding in all 50 US states and grant the same legal status as handwritten under the state laws. The U.S Electronic Signature in Global and National Commerce Act (ESIGN 2000) and Uniform Electronic Transaction Act (UETA, 1999) are the two laws that establish the legality of electronic signatures. In other industrialized countries, Electronic signatures have the same legal weight and efficiency as handwritten signatures.
BunnyDoc is compliant with the Uniform Electronic Transaction Act(UETA, 2000) and the U.S Electronic Signature in Global and National Commerce Act (ESIGN 2000). It makes BunnyDoc electronic signatures legally binding in the 50 states of the U.S and the majority of countries in the world. In addition, BunnyDoc also offers additional security methods to ensure the legality of your signed documents.

1.    Court admissible audit trail
2.   Two-factor authentication
3.   CFR Part 11 Compliance
At BunnyDoc, each of your documents is encrypted using AES 256-bit encryption and stored on secure servers behind a firewall. All communication uses TLS (Transport Layer Security) encryption. Your documents contain information that should be seen only by you and your clients, and we intent to keep it that way.
BunnyDoc complies with the EU’s General Data Protection Regulation(GDPR). BunnyDoc considers customers’ data privacy and protection duties of utmost importance. Customers’ documents are encrypted and stored on secure servers behind the firewall. All communication uses TLS(Transport Layer Security) encryption at transit.
Please use a complex password and Two-factor authentication to make your account more secure.
If you need to submit a security-related incident to BunnyDoc, please send an email to the bunnyDoc team at [email protected] outlining the incident in as much detail as possible. Our security professionals will then evaluate the report and get back to you to discuss the incident further if required.

Billing

Yes. We offer a free plan to help you learn the ropes before you decide if you want to purchase a plan.
To get the free trial started, you are not required to enter your credit card details. Pay only when you decide to join the premium services.
For annual subscription plans purchased on BunnyDoc.com, we offer a refund within 30 days of purchase. For monthly subscription plans, you can cancel your account at any time and you will not be charged for the next month.
We have partnered with Stripe’s secure and trusted online payment processing platform to process your payments. Stripe holds a PCI Service Provider Level 1 certification, and rest assured that we never store the cardholder information.
Yes, your subscription will automatically be renewed until you let us know that you’d like to change your plan or cancel your account.
You can close or downgrade your account at any time by following the instructions.
Downgrade account: Go to ‘Admin Settings’ and visit the ‘Billing’ section to downgrade the account.
Close the account: Go to ‘Admin Settings’ and click on ‘Delete my account’.